News & Events
FOR RELEASE
July 20, 2007
Kinetic Networking Opens Offices in the Old Roxy Theater in Caldwell, Ohio
CALDWELL, OHIO - If you have been on the square over the past month, you have most likely noticed new life at the old Roxy Theater. Kinetic Networking has opened a new office in Caldwell.
"Many people think that we are a new company and that could not be further from the truth. We have been in business for over three years working for over 100 clients in multiple states," said Rataiczak.
Kinetic Networking is an Information Technology ("IT") consulting firm that provides support to businesses that lack an IT staff as well as provide supplemental support to companies with existing IT departments. They work with their clients to help them manage their current technology infrastructure while helping them plan for the growth of technology as it applies to their business.
Terry Rataiczak says, "We provide outstanding customer service. We pride ourselves in knowing what potential problems may be before they occur so that we can provide systems that are both redundant and reliable in nature. As a result, the customer's business is rarely disrupted."
With their new office, Kinetic Networking will be providing two new services. The first is a flat rate service to help local residents and businesses get their computers working at their best. "Local businesses and residents can bring their computers or laptops to our office and our staff will clean all the spyware off of them and get them patched and secure and operating at its best potential for a flat fee of $55.00," said Rataiczak.
The Kinetic Virtual HelpDesk is the second reason for the office space in Caldwell. Rataiczak states, "We are really excited about this product and what it can do for our area. This system allows our staff to be the IT department for businesses that cannot afford to hire the own computer personnel. It provides customers with full service IT support for a fraction of the cost of hiring an IT person."
The Virtual HelpDesk gives clients access to a team of computer support professionals that are there to answer ANY question you have. Individual users can grant them access to remotely control their computer and they can walk them through the answers to their questions. They also monitor the system logs for common errors and will often times proactively call customers alerting them to potential problems that need to be addressed.
As if that were not enough, they will deploy and routinely run anti-spyware software to keep your computer free of such programs, keep inventory of the machines in your office connected to their network, install software, manage your Windows updates, and they can even securely provide you access to the computer on your desk at work from any web browser in the world! They will also help you manage any of the servers in your environment making sure you have good backups, create/delete accounts and reset passwords, make sure your virus protection is up to date, and ensure that your servers have the latest security patches.
For more information on any of these exciting new services, you can contact them at (740) 732-4455, visit their website at http://www.kineticnetworking.com, or just drop by the new office!
